French Speaking Sales Executive
About this job
The Sales Executive will be working in a fast paced, pressurised environment to ensure that all customers are contacted 60 days prior to expiration dates and all interactions are logged, along with ensuring that all contact data is correct and up to date. The Sales Executive will be experienced in high volume outbound dialling and will strive to exceed call targets
The Sales Executive is responsible for developing and maintaining a good working relationship with their end customers, client account managers, distributors, and others who may be involved in the renewal across EMEA. The Sales Executive is responsible for managing and maintaining their assigned territory by proactively instructing all end users who have previously purchased contracts to submit a purchase order to their related Reseller for the renewal.
The Sales Executive will also be responsible for increasing service share by up selling promotions, product updates and cross upgrades.
o The Sales Executive should be the master of their pipeline. They need to understand where they stand with each customer and what the inhibitors are for each customer.
o The Sales Executive should be able to accurately forecast what they expect to bring in each month. The Sales Executive may be asked to provide numbers on a weekly basis to track performance against the team objective.
o The Sales Executive may be asked to assist teammates or share a best practice that has helped them to be successful. Sales Executives should be ready to assist new employees and be willing to do side by side training.
o Each Sales Executive will be required to comply with and attain the account minimum phone statistic requirements. The requirements are based on the client needs and are subject to change as business needs change.
o Each Sales Executive should be an expert on their individual account in understanding the needs of the client and being able to sell their products or service offerings. The Sales Executive should request additional training from his/her Sales Manager for any product or service offering that they feel uncomfortable with or that they require additional training on.
o It is up to each Sales Executive to manage all incoming emails into their email inbox, and to ensure that they are responding in an appropriate timeframe while using superior email etiquette.
o The Sales Executive is required to log interactions for each communication with the end customer.It is also important that the SE escalate any customer concerns that could affect the overall business of our client to their manager, who will in turn communicate the concern back to the client.
o Each Sales Executive should take 10-15 minutes at the end of their shift to properly plan for the next day and to map out a game plan for who they will call and what their best opportunities are.
Salary: 19,000 GBP - 20,000 GBP
Experience years: 1 Year
How to apply
01484 441 437